A Melted Crayons Product

Turn hold time
into game time.

Callers on hold get a branded mini-game by text — instantly, in their mobile browser. No app. No dev team. Live in minutes.

⚡ 5-minute setup 🧠 AI-built per brand 🔗 Works with any IVR
0
Apps to download
~5
Minutes to launch
6
AI-built games
100%
Your brand, not ours
How It Works

Simple for you.
Delightful for them.

📞1

Customer calls in

Routed to your hold queue as usual

🎙️2

IVR prompt plays

"Press 1 for a free game while you wait"

📱3

Text sent instantly

A branded game link lands on their phone

🎮4

They play

Opens in the browser — nothing to download

🎁5

Reward delivered

Optional coupon or offer when they finish

🖥️1

Sign up at the portal

Create your account in a couple of minutes

🪄2

Run the campaign wizard

Pick a game, describe your brand, set the reward

🔌3

Drop in one snippet

Paste the code into your Twilio or IVR system

🚀4

Go live

Callers start receiving games automatically

📸
No phone system? No problem. Put a QR code on waiting-room screens, lobby signage, or printed materials — customers scan and play instantly, no call required.
Game Library

It doesn't reskin. It rewrites.

Not your logo on a template. Our AI regenerates each game's actual content — the questions, the products, the prizes, the words — from your brand, products, and offers.

🎮 Basic · Included with every account
🧠

Brand Trivia

AI writes real trivia about your company and products — customers learn something while they play.

AI-generated Q&A
🎰

Brand Slots

Every reel spins your products — AI sets the symbols and payouts.

Your reels
💥

Match & Pop

A match-3 puzzle where your products are the pieces to line up.

Your products
🃏

Pair It Up

A memory-match deck the AI builds entirely from your lineup.

Custom deck
🎡

Prize Wheel

Spin to win your real offers — AI sets the prizes and the odds.

Real offers
🧩

Slide Puzzle

Solve the puzzle to reveal a branded message AI writes for the win.

Branded reveal
Expansion Packs

And 8 themed packs to grow into.

Same AI, more surface area — every pack's content gets rebuilt around your brand too. $49.99/mo each, cancel anytime. That's 25 games across 9 stocked packs, and counting.

🧠Trivia+4 games

Sports Trivia, Entertainment Trivia, Music Trivia, Food & Drink Trivia

$49.99/mo
📝Word Games3 games

Word Blitz, Word Search, Mini Crossword

$49.99/mo
🍀Instant Win2 games

Scratch & Win, Plinko Drop

$49.99/mo
🎰Casino Night2 games

Neon 21, Neon Roulette

$49.99/mo
🧩Puzzles+2 games

Echo Tap, Merge Up

$49.99/mo
♟️Board Classics2 games

Tic Tac Toe, Drop Four

$49.99/mo
🕹️Arcade2 games

Brick Breaker, Snake Dash

$49.99/mo
🧘Zen & Calm2 games

Bubble Drift, Zen Garden

$49.99/mo
🎲3D GamesSoon

A whole new dimension of on-hold play — in the lab now.

Play every game →

All 25 games are live to play right now — no signup, no download.

See It In Action

The platform in 90 seconds.

Everything you need to know about Hold Time Media — straight from the team.

Pricing

Simple plans.
Serious results.

Start small, scale as you grow. No long-term contracts. Cancel anytime.

Starter

Launch

$99/ mo

For single-location businesses and regional call centers getting started.

  • Up to 1,000 sessions / month
  • Basic game package — all 6 core games
  • Up to 5 active campaigns
  • SMS delivery + QR code generation
  • Basic analytics dashboard
  • Email support
Get Started →
Most Popular
Growth

Scale

$499/ mo

For mid-market teams scaling across multiple locations and departments.

  • Up to 10,000 sessions / month
  • Basic package + add-on game packs
  • Unlimited campaigns
  • Coupon & reward engine
  • Full analytics + reporting
  • Priority onboarding & support
Launch Your Campaign →
Enterprise

Custom

Custom

For high-volume organizations with compliance needs and multi-brand deployment.

  • Unlimited sessions
  • Custom game development
  • HIPAA-ready compliance docs
  • Dedicated account manager
  • Custom IVR integration
  • SLA + white-glove support
Contact Us →

Add themed game packs any time — $49.99/mo each.
Trivia+ · Word Games · Instant Win · Casino Night · Puzzles+ · Board Classics · Arcade · Zen & Calm

All plans include game hosting, SMS delivery infrastructure, and compliance documentation.  ·  Terms apply.

Ready to Launch?

Your customers are
already on hold.

Stop losing them to frustration. Turn every hold queue into a brand moment — in minutes.

© 2026 Melted Crayons LLC · Hold Time Media · All rights reserved