Callers on hold get a branded mini-game by text — instantly, in their mobile browser. No app. No dev team. Live in minutes.
Routed to your hold queue as usual
"Press 1 for a free game while you wait"
A branded game link lands on their phone
Opens in the browser — nothing to download
Optional coupon or offer when they finish
Create your account in a couple of minutes
Pick a game, describe your brand, set the reward
Paste the code into your Twilio or IVR system
Callers start receiving games automatically
Not your logo on a template. Our AI regenerates each game's actual content — the questions, the pieces, the prizes — from your brand, products, and offers.
AI writes real trivia about your company and products — customers learn something while they play.
AI-generated Q&AEvery reel spins your products — AI sets the symbols and payouts.
Your reelsA match-3 puzzle where your products are the pieces to line up.
Your productsA memory-match deck the AI builds entirely from your lineup.
Custom deckSpin to win your real offers — AI sets the prizes and the odds.
Real offersSolve the puzzle to reveal a branded message AI writes for the win.
Branded revealEverything you need to know about Hold Time Media — straight from the team.
Start small, scale as you grow. No long-term contracts. Cancel anytime.
For single-location businesses and regional call centers getting started.
For mid-market teams scaling across multiple locations and departments.
For high-volume organizations with compliance needs and multi-brand deployment.
All plans include game hosting, SMS delivery infrastructure, and compliance documentation. · Terms apply.
Stop losing them to frustration. Turn every hold queue into a brand moment — in minutes.
© 2026 Melted Crayons LLC · Hold Time Media · All rights reserved