Turn Hold Time
Into Game Time.
Send branded mini-games to callers on hold — via SMS, instantly, in their mobile browser. No app download. No dev team. Live in minutes.
Simple for You.
Delightful for Them.
Customer calls in
Routed to hold queue as usual
IVR prompt plays
“Press 1 to receive a free game while you wait”
SMS sent instantly
Branded game link delivered to their phone
They play
Game opens in browser — no app download needed
Reward delivered
Optional coupon or offer after game completion
Sign up at the portal
Create your account at hte-portal-production.up.railway.app
Run the Campaign Wizard
Pick a game → brand it → set rewards → launch
Plug in your TwiML snippet
Drop the code into your existing Twilio or IVR system
Go live
Callers start receiving games automatically — done
The Platform in 90 Seconds
Everything you need to know about HTE — straight from our team.
10 Branded Games.
All Fully Customizable.
Every game is white-labeled to your brand — colors, logo, and messaging. Customers see your brand, not ours.
Neon 21
Blackjack
Drop 4
Connect Four style
Ear Candy
Music & audio game
Fruity Pop
Fruit matching
Neon Slots
Slot machine
Pear It Up
Fruit pairing game
Solitaire
Classic card game
UFO Pursuit
Arcade shooter
Word Blitz
Word game
X’s & O’s
Tic-tac-toe
Simple Plans.
Serious Results.
Start free, scale as you grow. No long-term contracts. Cancel anytime.
Launch
Perfect for single-location businesses and regional call centers getting started.
- Up to 1,000 sessions / month
- 1 branded game
- SMS delivery via Twilio
- QR code generation
- Basic analytics dashboard
- Email support
Scale
Built for mid-market enterprises scaling across multiple locations and departments.
- Up to 10,000 sessions / month
- All 10 branded games
- Coupon & reward engine
- Full analytics + reporting
- CRM integration support
- Priority onboarding & support
Custom
For high-volume organizations with compliance needs, multi-brand deployment, and dedicated support.
- Unlimited sessions
- Custom game development
- HIPAA-ready compliance docs
- Dedicated account manager
- Custom IVR integration
- SLA + white-glove support
All plans include game hosting, SMS delivery infrastructure, and compliance documentation. · Terms apply.
Your Customers Are
Already On Hold.
Stop losing them to frustration. Turn every hold queue into a brand moment — in minutes.